Art. 1 – General terms
Art. 2 – Application
Terms and conditions rule all the orders that can be done on www.clamarsrl.it and are not reliable on products and/or services offered by third parts. Before using third parts products we invite you to read their terms and conditions.
Art. 3 – Conclusion
Art. 4 – Registered users
When registering this website you are asked to use real personal data. As soon as the sign in procedure is copmplete you will receive an e-mail. You are asked to confirm your e-mail address within 48 hours. If no confirmation will be done the user is considered not valid. Clamar SRL is not responsible about personal data given filling the form. The user has to notify Clamar SRl about any variation of his/her personal data. If the user gives uncorrect or uncomplete data Clamar SRL ha sthe right to suspend the account. After registering the website you will receive an e-mail with you user name and password. The user is aware that user and password are related to his/her account and that procedures done using are relateds to his/her person. The user should keep secret his/her user and password and not to give them to third parts.
Art. 5 – Products availability
Products are available in the moment of placing the order. Due to multiple users entering the website some products can be sold to other clients before confirming the order. Even after teh confirmation e-mail has been sent some products can be unavailable If this happens, the Client will be informed by e-mail about the unavailable product If the clients wants to cancel the order, Clamar SRL will refund the amount through wire transfer within 5 days.
Art. 6 – Product offered
Clamar SRL sells allover the World with the brands CLAMAR EXCLUSIVE and CLAMAR COLLEZIONI. All the products are available on www.clamarsrl.it
Art. 7 – Payment method and prices
The price of each product is available on each item, unless there is an evident mistake. If a price error occurs Clamar SRL will inform the Consumer about the real price in order to confirm or cancel the order. Under no circumstance Clamar SRL will be obliged to sell products at a lower price. Prices on the website include VAT and do not include shipment costs. Prices can be modified at any time. Changes wil not be applied to already confirmed orders. Once a product is selected it will be added to the cart. Follow the instructions on the website with the requested informations in order to buy products. Any detail related to the order can be modified before payment. The payment can be done through Credit cards, Paypal, Satispay, advance wire transfer. All price are in Euro (€) and are related to goods and applicable taxes. They are for the following European Countries (in addition to Italy): Austria, Belgium, Cyprus, Estonia, Finland, France and Corse, Germany, Greece, Ireland, Luxembourg, Malta, Netherlands, Poland, Portugal and Madeira, Slovakia, Slovenia, Spain – Canary Isanld and Balearic Islands. Countries which are not part of Eurozone (Bulgaria, Croatia, Denmark, Latvia, Lithuania, Poland, Czech Republic, Romania, Sweden e Hungary) prices are expressed in Euro (€) with all applicable taxes. The client has to check the exchange rate him/herself even though it has no commercial value in proceeding with the order. Any duty and tax related to the order have to be paid on delivery.
Art. 8 – Shipment
Clamar SRL deliveres to Italy. Clamar SRL ships only to the main address given when registering the website. Shipment will be generally done within 2 working days; if a delivery date has not been specified the maximum term for delivery is tirthy days from the order. If the delivery canno be done the order will be storaged. An notice will explain where the parcel is storaged and the way to ask for another delivery. Shipment costs have to be paid by the Consumer and are expresses in the cart.
Art. 9 – Transfer of risk
The risks for the products will pass the responsibility of the purchaser customer as of the time of delivery to the courier. The ownership of the goods is considered to be transferred as soon as complete payment is received of all the amounts due in relation to the products, including shipping costs at the moment of delivery if this were to take place at a later time.
Art. 10 – Guarantees and conformity
Clamar SRL does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards. The essential characteristics of the products offered by www.clamarsrl.it are presented with specific product sheets, visible directly on the website. The images and colours of products offered for sale on the website may differ from reality due to colour and light changes caused by the internet browser and the screen used. The consumer must ensure that the items delivered to him/her correspond to the ones ordered. If the products delivered do not comply with the order, the purchaser is required to inform Clamar SRL as soon as possible through an e-mail to firstname.lastname@example.org and justify the non-compliance of the article with the order. Upon prior agreement with Clamar SRL the purchaser has to return the items in their original packaging, in perfect condition of conservation. The return expenses will be charged to the Company if the non-conformity of the article with respect to the order will be recognized. Clamar SRL is responsible for any defect of the products offered on the site, including non-conformity of the items ordered, in accordance with the provisions of Italian law.
Art. 11 – Cancellation
According to the law the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days according to Legislative Decree 206/2005 starting from the date of delivery. In the case of multiple purchases made by the buyer with a single order and delivered separately, the 14-day deadline starts from the date of receipt of the last product. The user who intends to exercise the right of withdrawal must inform Clamar SRL through explicit statement that it can be sent by registered mail (Raccomandata A/R) to: Clamar SRL via XX Settembre, 25 – 22026 Maslianico (CO) Italy You can also send a certified e-mail to email@example.com filling in the Attached I. You can organize the shipment of the products to be returned at your expense, by sending them to Clamar SRL, via XX Settembre, 25 – 22026 Maslianico (CO) Italy. The goods must be returned intact, in the original packaging, complete in all its parts. The return goods cannot has been used, worn, modified, washed, or damaged. If the products are returned correctly you will receive a coupon with the original amount (shipment cost excluded) in order to use it on our website for future orders within 10 working days. You will be notified if the refund cannot be accepted because the products were not returned correctly. If your return does not meet the conditions listed, Clamar Srl will not be able to make a refund and the package will be sent back to you. If the Client refuses the shipment Clamar SRL has the right to keep the goods and the amount related. No refund can be accepted if goods were made to measure or clearly personalized.
Art. 12 – Data processing
Art. 13 – Contacts
Any request for information can be sent by email to the following address: firstname.lastname@example.org or by phone (+39) 031511996 or by mail to: Clamar SRL Via XX Settembre, 25 – 22026 Maslianico (CO).
Art. 14 – Applicable law and jurisdiction
These Terms and Conditions are governed by Italian law and interpreted on the basis of it, without prejudice to any other mandatory norm prevailing in the country of habitual residence of the buyer. Consequently, the interpretation, execution and termination of Terms and conditions are subject exclusively to Italian law. Any disputes concerning and/or consequential that may arise regarding the interpretation and/or the execution and/or the termination of the Contract and/or of these Terms and Conditions, will be the exclusive jurisdiction of the Court of Como and will remain the Italian Jurisdiction. Terms and Conditions are modified from time to time also in consideration of eventual normative changes. New Terms ad conditions will be effective from the date of publication on the website www.clamarsrl.it. For any questions of interpretation of the Agreement and/or these Terms and Conditions, the exclusive reference will be made to the Italian language version.
The Customer may send the withdrawal declaration to the following address: email@example.com
Customer Care – Refund and return, Clamar SRL
I, the undersigned,
Resident in _______________________________________________________________
notifies the return of the goods
order ID _________________________________________________________
ordered on ________________________ / received on ____________________________